Overpayment situations can be stressful and complex. Especially where Income Replacement Benefits (IRB) had at one time been terminated and then reinstated, or one or more sources of other income replacement assistance may have been retroactively paid, and possibly at different times. And of course, the overpayment could just be due to calculation error.
We focus only on the recovery period in this post, which for overpayments is limited to the 12-months prior to a valid notice of overpayment being issued by the insurer.
But what makes the notice valid? For the answer to this we need to look at s.52 of the SABS and recent decisions.Continue reading